Planning
- Plan Audit Objectives and Schedule.
- Assist with the development and maintenance of Internal Audit Schedule.
- Gather information from production, service, development and supporting activities.
- Analyze quality systems and previous audit information from multiple sources.
- Lead Auditor: assist with audit team selection and audit plan preparation.
- Represent the audit team with management of the audited areas and with third party auditors.
Conduct Quality Audits
- Perform planned and periodic internal quality system assessment.
- Gather relevant information from personnel about the approach, deployment, and results of processes and systems.
- Identify non-conforming conditions requiring corrective actions, strengths, and opportunities for improvement.
- Analyze findings and create summary presentation.
- Facilitate closing meeting to review and interpret results with management.
- Compile and issue a formal report detailing results.
- Follow up on audits to ensure that solutions/corrective actions are implemented.
- Initiate action to prevent the occurrence and recurrence of non-conforming conditions.
- Assist with determination of corrective actions and continuous improvement.
Support External Audits (ISO Registrar, Customer)
- Respond to auditor requests.
- Coordinate audit schedule and logistics.
- Prepare and assist in vetting audit assessment documents.
- Prepare audit participants and areas.
- Participate or conduct tour.
- Coordinate post audit follow-up and corrective actions.
Support Improvement of the Quality Management System
- Maintain and improve the quality management system through assessment and sharing best practices
- Support improvement of the quality assessment process
- Participate in quality improvement projects
- Provide access to standards and documentation
- Assist or develop and maintain Quality management systems and internal procedures and systems
- Update QMS to meet current system requirements
Provide Customer Support
- Communicate assessment findings with stakeholders to ensure intentions and conclusions are fully understood
- Consult with company or department representatives regarding quality requirements
- Assist in the development and implementation of a Quality Management System for assigned sites, departments, or areas