IT Support Engineer / Sr. IT Support Engineer
บริษัท ฟิวชั่น แอดวานซ์เทค จำกัด- Providing technical support for End User Computing Portfolio including Unified Endpoint Management, Endpoint Security & Management
- Trouble shooting and incident managements and solution life cycle management.
- Collaborating and escalating with second line and third line support engineer for escalated cases.
- Manage solution life cycle including system monitoring, impact analysis, software updates, patch.
- Maintain good relationship with customer.
- Experienced 1-10 years in related field or Age 23-35, Thai National Only.
- High Vocation, Bachelor Degree in IT, Computer Engineering/Sciences, Telecom Engineering.
- Experience as Helpdesk, IT Outsourcing Services, System Administrator for System, Network, Security Infrastructure will be advantage.
- Experience in supporting End Point Management Solution, Desktop Management, Mobile Devices Management, VDI Solution will be advantage.
- Good knowledge in managing End Point Devices such as iOS, ANDROID, WINDOWS, MAC OS.
- Good analytic and trouble shooting skills
- Highly energetic and good inter-personal skill
- Having services mind
- Basic communication in English
- Long term services awarded (applied according to company rules)
- Public Holiday and Annual Leave Package
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าน้ำมันรถ, ค่าเดินทาง
- ค่าโทรศัพท์
- ประกันสุขภาพ
Our Digital Workspace (DW) team is empowering the enterprise transformation in Mobile/Cloud era. In the age of mobile and cloud, consumer devices and application experiences are shaping how businesses drive digital transformation. Consumer experience is changing employee expectations, creating new application demands and forging new opportunities to change business processes.
We are looking for following positions enlarging our team to support the continued growth of the business and industry. You should have deep understanding of the mobile and desktop landscape. Our team member are instrumental in solution development around Digital Workspace.