• Monitoring, tracking, and evaluating agents performance, including inbound calls, outbound calls, email, complaint, compliment, and after- work monitoring in order to keep agents aware of inbound calls, calls waiting, abandonment rate, etc.
• Ensuring agents understand and comply with all call center objectives, performance standards, and policies
• SMART Goal setting, offering guidance, and feedback with team leaders
• Identifying operational issues and suggesting possible improvements
• Providing learning or coaching agents to improve team performance
• Bonus • Attendant Allowance • Meal Allowance • Transportation Allowance • Medical allowance • Provident Fund • Training and Development Program • Annual Physical Check-up • Special benefit for purchasing Honda car and motorcycle • Special event (Sport Day, Company Trip, New Year Party, etc.) • Housing Loan • Service Year Award, etc.
Honda leasing was established in 2002 as a joint venture between Asian Honda Motor Co., Ltd. and Honda Automobile (Thailand) Co., Ltd. We are a hire purchase and leasing company supporting Honda automobiles.
Our business is expanding and growing. We require dynamic and highly skilled professionals to join our business in the following positions.
HR & GA Section
4345 Bhiraj Tower at Bitec, 25th Floor, Sukhumvit Road, Bang Na Tai, Bang na, Bangkok, 10260