กลับ
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02/03/2564 |
Customer Relation Executive
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อสังหาริมทรัพย์ |
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ชลบุรี |
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• Responsible for customer relationships after the sale process is complete. • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service. • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Monitor lease to ensure all leased are renewed prior to lease expiration • Negotiate renewal rental rate and close deal. • Act as point of contact for complaints and escalate issues as appropriate • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved. • Assist tenants for building handover and takeover. • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement. • Operate OTA Techno Park and ensure tenants in OTA are well looked after and satisfied with products and services within the approved budget. |
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• Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00) • Excellent communication in English (TOEIC 700) • Good communication in Japanese (N2) • At least 3 years working experiences in customer services or related fields. • Pleasant personality and interpersonal skills, service minded and outgoing. • Excellent presentation skill, • Possess Leadership skill and Teamwork Oriented. • Problem Solving and Critical Thinking Skills, Negotiate Skills • Flexible, able to work outside office hours if required.
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Top Developer in South-East Asia |
