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Monitor the import sections.
Position Functions - Principal Accountabilities:
1. To attend for settle import operation problems with overseas/
Customer/Vendor and all stakeholders at both operational Customer Care (Overseas) and D/O & Documentation processes.
2. To check and approve invoice and payment voucher in the payment process to agent, carrier and co-loader
3. Claim handling procedure with carrier / customer and oversea counterpart in order to get final outcome and escalate to next level consideration
4. Rate quoted provided to overseas counterpart with right solution & timeline.
5. Monitor the accurate cost and revenue in order to meet the department KPI variance & accrual.
6. Follow up and keep monitor the task job of staffs until end of delivery term
7. To review and close the completed (CMP) jobs in CW1 system.
8. To submit weekly and monthly report to Operation Manager.
9. Monitoring Deposit container until end processes and cash refund to the company including solving problem with agent or internal party if required.
10. To participate and support activities related to Environmental Management System and Occupational Health and Safety Management System of the DSV.
11. To perform other duties as assigned by superior.
- Male / female
- Bachelor’s Degree in related fields.
- At least 3-4 years relevant working experience in Freight forwarding, Field Operations- Air/Sea, Total Logistics
- Good command of spoken & written English is required
- Well organized, fast learning and service minded
3rd Floor, Talay-Thong Tower, 53 Moo 9, Room 301, Sukhumvit Rd., Tungsukhla, Sriracha 20230 Chonburi
Panalpina is one of the world’s leading international freight forwarding and logistics groups.We provide integrated solutions for supply chain management.
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