• Monitoring the effectiveness of incident and problem management and making recommendations for improvement. • Developing and maintaining the incident and problem management system. • Driving, developing, managing and maintaining the major incident process and associated procedures. • Ensuring that all IT teams follow the incident management process for every incident.
• Master degree in Computer science, Computer engineer, Electrical engineer, IT, MIS. • Age 25 - 35 years. • Experience 3 Years in handling dynamic network and 1 Year in Project management. (Will be advantage.) • Relevant knowledge in Microsoft Product management and administration skill. (Windows server, Exchange Mail, Proxy, SharePoint, etc.) • Relevant knowledge in TCP/IP and VoIP, Database configuration and ministration skill. • Relevant knowledge in network configuration and administration skill. (LAN/WAN) • High responsibility and good relationship. • Thai nationality only. • Good command in English.