Service Engineer
บริษัท จัดหางาน เอชอาร์เน็ท วัน เอ็กเซ็กคิวทีฟ (ไทยแลนด์) จำกัด- Generate billable service hours by providing on-site technical assistance to dealers and customers to conduct and oversee the rigging, troubleshooting and repairing of company products independently in compliance to the Product Manuals
- Maintain service reports and submit these in a timely manner upon completion of repair
- Provide service-related assistance by way of phone support
- Provide warranty and technical support, analyze and troubleshoot warranty problems when beyond the scope of the distributor or customer
- Plan & co-ordinate activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties
- Interact with Company Group based personnel on matters pertaining to service materials, product requirements, availability, and code compliance
- Train dealers representatives to commission the first new product model being launched
- Promote safe work practice and usage of the use of Company Parts
- Other ad-hoc duties as and when assigned by direct superior
- Minimum of 3 to 5 years of technical service & support related working experience preferably in the crane industry or heavy equipment industry
- An Engineering degree in either mechanical, hydraulics or electrical engineering preferred or equivalent trade experience and skills maybe considered
- Ability to commit to overtime work schedule including Weekends and/or Public Holidays
- Ability to read and work with electronic and hydraulic schematics
- Possess strong analytical skills in the evaluation of reports of technical issues, research findings; and/or output of a system/process etc
- Willing to travel within or out of the Asia Pacific region
- Ability to communicate fluently in English for both written and oral
- ค่าน้ำมันรถ, ค่าเดินทาง
- ทำงานที่บ้าน
- ทำงานสัปดาห์ละ 5 วัน
- มีเวลาการทำงานที่ยืดหยุ่น