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Mobile Application Technical Support (Kept Application)

Mobile Application Technical Support (Kept Application)
Urgently Required!
Bank of Ayudhya PLC (BAY)
Bangkok (Yannawa)
Duties & Responsibilities
  • Diagnose and troubleshoot technical issues, including account setup and solve those problems
  • Ask customers targeted questions to quickly understand the root of the problem
  • Provide support, including procedural documentation and relevant reports
  • Rapidly establish a good working relationship with customer and other professionals, such as software developers
  • Priorities and manage many open cases at one time
  • Provide prompt and accurate feedback to customers
  • Bachelor and / or Masters Degree in Computer Science, Software Engineering or Network Design
  • Knowledge on general Server architecture and basic Infrastructure Design
  • Knowledge on computer systems and networks in organization
  • Knowledge in general installing and configuring computer system
  • 3+ years experience in and IT technical support role / Information Technology
  • Logical thinker
  • Good analytical and problem solving skills
  • Up-to-date technical knowledge


Basic qualification
Type of job : Full Time
Quantity : Many positions.
Gender : Not specified
Salary(Baht) : Negotiable
Experience : 2 - 5 year(s)
Location : Bangkok (Yannawa)
Education : Bachelor's Degree or Higher
  • Accident Insurance
  • Health insurance
  • Performance/results-based bonus
  • Provident Fund
About company

ธนาคารกรุงศรีอยุธยา จำกัด (มหาชน) ก่อตั้งเมื่อวันที่ 27 มกราคม 2488 และจดทะเบียนในตลาดหลักทรัพย์แห่งประเทศไทยในปี 2520 ธนาคารกรุงศรีอยุธยา จำกัด (มหาชน) เป็นธนาคารพาณิชย์ แบบครบวงจร  ติดอันดับ 1 ใน 5 ของธนาคารชั้นนำของประเทศ ภายใต้การบริหารงานของ “นายมาร์ค จอห์น อาร์โนลด์” ประธานเจ้าหน้าที่บริหารและกรรมการผู้จัดการใหญ่  โดยปัจจุบันมีสาขา ในประเทศ / ต่างประเทศ (600 / 4 สาขา)


Company's information
Company background
Name of Company :
Bank of Ayudhya PLC (BAY)
Primary Industries :
Number of Employee :
Registration :
57,625 million THB
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Company Background

    Bank of Ayudhya Public Company Limited (“BAY”) was established on January 27, 1945 in Ayudhya Province, once a capital of the Thai Kingdom, and commenced operations on April 1, 1945, with initial registered capital of Baht 1 million. The Bank’s head office was initially based in Ayudhya but was moved to Bangkok, within the same year of the Bank’s establishment, at the corner of Ratchawong Road. In 1996, the Bank moved its headquarters to the present location at 1222 Rama III road, Bang Phongphang, Yan Nawa, Bangkok 10120.

    The Bank’s Ordinary Shares have been listed on the Stock Exchange of Thailand since September 26, 1977 and registered as a public limited company in Thailand on September 28, 1993. The Bank raised its paid-up capital to Baht 10,000 million and Baht 28,704 million in June 1998 and August 2003 consecutively.

    In 2006 the Bank formed a business partnership with GE Money. Relying on both parties strengths to act as a strong driving force for business excellence under the theme “Power of Partnership”, the Bank is making a major leap toward success and aspires to be a leading bank in Thailand providing financial services of world-class standard.

    As of December 2007 , the Bank’s registered and paid up share capital was Baht 57,477 million following GE Capital International Holding Corporation’s investment of 2,000 million shares, and with additional of warrants conversion in the amount of 14.789 million units, on 8 January 2008 the bank has increased its registered and paid up share capital to Baht 57,625 million accordingly.

    BAY is the fifth largest domestic commercial bank in term of deposits, total assets and the sixth largest in term of loans. As of September, 2007, the Bank had Baht 663,963 million in total assets and 8,417 employees. BAY provides a full range of banking services to both its corporate and individual customers through its head office and its 569 branch nationwide. In addition to its domestic branch network, the Bank has three overseas branches in Hong Kong , Lao P.D.R. and Cayman Islands .

    BAY has always placed an importance on the development of products and services so as to provide greater convenience for customers. Financial services available are for example:

  • Deposits Services
  • International Trade Services
  • Lending Services
  • Money Transfer
  • Bill Payment Services
  • Electronic Banking Services
  • Foreign Exchange and Remittance Services
  • Investment Banking Services
  • Securities Custody and Trustee Services Asset Management Services  
Company's mission
Company statement
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Company Statement

    Ongoing value creation through "Conservative and Progressive" management approach in strengthening the Bank's financial status. Value creation is to be achieved through strong overall risk management to ensure the Bank's long-term financial stability. Increase customer satisfaction through the development of new products and services facilitated by enhanced information technology. Enhance employees'knowledge and management capabilities to meet the challenges of the changing environment.

Human Resources Policy
Human Resource
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  1. Provide an adequate benefits scheme.
  2. Provide an adequate compensation scheme appropriate for qualification, level of responsibility and ability to execute tasks.
  3. Provide equitable treatment and provide opportunities for growth.
  4. To continuously increase each employee's capability and value through ongoing training.
  5. Provide employees with an environment conducive for work.
  6. Take into consideration constructive comments and suggestions made by employees to improve the Bank's operations.
  7. Respect the rights and values and maintain confidential all information related to each employee unless persons allowed by law requests to access them.
  8. Ensure a safe working environment conducive for maximum effectiveness of employees.  
Contact info and map
Map & Contact Information
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Company Name :
Bank of Ayudhya PLC (BAY)
Address :
Talent Acquisition Center 12th floor, Bank of Ayudhya Public Company Limited, 1222 Rama III road, Bangphongphang, Yannawa, Bangkok 10120
Telephone :
02-2962000 ต่อ 2811
Fax :
Contact Person :
Human Resources Department
Contact person : Krungsri Recruitment
Address : 1222 Rama 3 road, Bangphongphang, Yannawa, Bangkok 10120
Phone number : 02-296-2000 ต่อ50700
Fax : 0-2294-2565
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