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Technical Support Engineer

Netka System Co., Ltd.
I.T. - Software/Telecommunication
Bangkok (Minburi, Lardkrabang, Khlongsamwa)
Duties & Responsibilities
• Manage, Maintain, and Support the Databases.
• Troubleshoot and resolve database issues.
• Perform capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, performance tuning, as well as backup and data recovery.
• Familiar with the database HA, replication, and clustering technique.
• Collaborate with the other teams, e.g. Development/Application Team during the project and after go-live support.
• Perform scheduled maintenance and support on release and deployment activities.
• Day to day support based on the CPI (Change/Problem/Incident) Management.

• Bachelor’s degree or Master’s degree in computer engineering, computer science, or related field.
• Must have substantial experience with MySQL DBA is preferred.
• Experience on both Windows server, and Linux Red Hat / CentOS.
• Able to deal and handle difficult situations and work under time constraints.
• Willing to learn new technologies and tools.
• Able to work hard and tolerate with pressure of work.
• Able to travel and work in foreign country.
• Good command of written and spoken English.


Basic qualification
Type of job : Full Time
Quantity : 2 quota
Gender : Male/Female
Salary(Baht) : Negotiable
Experience : 1 - 10 year(s)
Location : Bangkok (Minburi, Lardkrabang, Khlongsamwa)
Education : Bachelor's or Master's Degree
Faculty : Engineering
Major : Computer
  • 5-day work week
  • Accident Insurance
  • Accommodation allowance (in other provinces)
  • Annual trip or party
  • Dental insurance
  • Employee's uniform
  • Fuel/transportation fees
  • Health insurance
  • Life insurance
  • Marriage gift
  • Ordination gift
  • Ordination leave
  • Overtime
  • Per diem
  • Performance/results-based bonus
  • Social security
  • Staff training and development
  • Telephone bill allowance
About company
Netka System specializes in developing Intelligent Network Management solutions for enterprises of all sizes across multiple industries
Since its founding in 2005, Netka’s solutions for critical network management have gained an 80% market share of telecoms and ISP enterprises in Thailand, and have a proven track record of winning the trust of several governmental and private sector organizations.
Our vision for the lead R&D team is to place a strong emphasis on user-friendly software development and feature enhancement. We analyze our clients’ requirements and help them achieve better overall performance for their networks.
Our team of professionals are experts on networking systems and network management software. They are eager to provide support and post-sale services to ensure that Service Level Agreements are met through ITIL-aligned service management software. We make certain that our clients are able to operate and maintain their systems with no worry at all.
Netka’s solutions not only reduce unnecessary costs but also strengthen enterprises by providing tools to generate revenue from their high-performing and quality networks. Today our solutions have become a critical part of several success stories in Thailand and are increasingly being expanded to other countries in the region.

Contact person : คุณ อรุชา
Address : 1 Soi Ramkhamhang 166 Yaek 2, Ramkhamhang Rd., Minburi, Bangkok 10510
Phone number : 0-2978-6805 , 0-2517-4993-4
Fax : 0-2978-6909
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