Quality Control Collection (Officer)
บริษัท ตรีเพชรอีซูซุลิสซิ่ง จำกัด- Audit process of call follow up of in-house team and/or outsource team
- Investigate complaint cases
- Report the investigation result to the supervisor of Quality Control Team
- Coordinate with related parties to consult about work process, operation improvement, and other necessary actions
- Follow up complaint process
- Gather data and details of non-compliance actions
- Analyze and summarize the cause of non-compliance
- Keep tracking compliant case and non-compliance action of each collector
- Suggest new operation or modify the current operation
- Prepare data and report as requested by users and management regarding complaint or non-compliance
- Propose modification or integration of report as deemed necessary
- At least Bachelor’s degree in Legal or related fields
- At least 1-2 years of experience in collection, operation audit
- Can communication in English, both speaking and writing
- Computer literature in Microsoft Office, especially in Microsoft Excel , Microsoft Word, and Microsoft Power point
- Able to work under pressure, high EQ
- High Energetic, Result- oriented, and Keen on regulator
- Communication skills - communicating with people inside / outside organization to get the job done
- Good problem solving skills
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทำงานล่วงเวลา
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- ลาบวช
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- โบนัสตามผลงาน/ผลประกอบการ
Tri Petch Isuzu Leasing Co., Ltd. – We are the automotive finance company of Tri Petch Group provides comprehensive financial services- High purchase, Fleet and Leasing, Refinance, and Car registration transfer service- which provides services covering nationwide provinces.
Following continuous growth and outstanding performance, we increased registered capital to 1,000 million Baht in December 2004 confirming our seat in the Top Leading Specialized Auto Finance Companies.
Working at our company gives employees the chance to create a challenging and progressive career in a warm and firm working environment. We invite energetic and result-oriented people to join our dynamic and growing team to move together into the future.