Client implementation (Chiangmai/Chonburi/Khonkaen/Nakornratchasima/Phuket/Songkhla)
ธนาคารกรุงเทพ จำกัด (มหาชน)- Manage seamless client onboarding process post Sales handover including, documentation preparation, collection, negotiation, and review, managing the registration of products and accounts, as well as client training. Focus on SME
- Ensure clients are sufficiently capable and equipped to perform transactions - through training, tools, and set-up of products, accounts
- Monitor and manage quality and SLA fulfillment for the end-to-end client implementation process, and drive appropriate process and client experience improvement initiatives and projects
- Provide feedback to Product Management on clients current/future product needs
- Collaborate with Sales for pitch design and complex sales issues
- In the longer term, engage customers during the implementation process, to understand current or future needs in order to maximize cross-selling opportunities and minimize client losses and revenue leakage
- Bachelor’s degree in Engineering, Business, Computer Engineering, Computer Science, or Information Technology (IT) is a plus.
- At least 5 years of experience with familiarity with the customer-facing role and IT/system-related role; proven track records of working with multiple teams and driving change in organizations.
- Basic knowledge of Windows, SAP, Oracle will be an advantage .
- Willing to travel both Bangkok and Upcountry area .
- Having own car is a plus.
- Male must be exempt in military service.
- Good analytical thinking, diligent and possesses good attention to detail.
- Ability to deliver in an independent work environment.
- Ability to handle computer configuration problems, especially networking.
- Good in both written and spoken in English ( TOEIC 500 or equivalent )
- Good Project Management skills will be advantageous.
Location: Bangkok Bank
Interested candidate, please send your updated resume in English (Word or PDF file will be an advantage) along with your recent photo and expected salary to chonnaphak.rommaneeyakul@bangkokbank.com
For more information, please feel free to contact us at 0-2296-8357
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทุนการศึกษา
- ค่าน้ำมันรถ, ค่าเดินทาง
- ทำงานสัปดาห์ละ 5 วัน
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
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