After Sale Service Officer /บริการหลังการขาย (พร้อมเริ่มงานทันที) ต้องมีรถยนต์ส่วนตัว
Location : Chaengwattana Site / โครงการเลค เลเจนด์ แจ้งวัฒนะ
• Sales Service
• After Sale Service
• Support Service
Jobs Detail:
• Report and listing to keep up-to-date
• Support to the service sales process
• Taking care of walk-in customers for purchasing and / or servicing request
• Ensure that courtesy and professional customer services are being delivered
• Preparing daily Service order form, Daily report, Invoice, Deliveries etc.
• Handling quotation and other necessary documents
• Seeking approval from customers on additional repair, allocate service jobs, follow up and communicate with customers
• Making courtesy calls to customers following maintenance or repair
• Communicating and coordinating between service technician and customers for a smooth operation
• Handling customer complaints
• Preparing the quotations, receiving and processing sales order / order confirmations, planning of shipment as well as preparing of delivery notes, shipping documents, & invoices/credit notes while ensuring that accuracy of information and correct pricing are adopted on all invoices.
• Working with purchasing and/or stores as a team on stock availability topics, purchases, incoming shipments as well as order follow up across inter-departmental communication.
• Other projects / tasks as assigned