Operation Manager
MS North Star Logistics (Thailand) Co., Ltd.- Provide dedicated leadership in 3PL distribution
- Manage safety and operational performance of all drivers, both company and outsource fleet, as well asmanage all customers' expectations
- Demonstrate behaviors consistent with those of Company's Core Values, Safety Policies and Continuous Inprovement Initiatives.
- Deliver quality logistics services to customers while maximize the profitability and the productivity of the business.
- Coordinate the business facilitating initiatives
- Conduct Performance Reviews of all direct reports
- Replicate best practices, team and individual growth, improvement of process, align resources
- manage regulated driving hours and truck-driver fatigue of both company and outsource fleets
- Supervise truck maintenance schedules.
- Report immediately any hazard, injury or incident/near-miss and proceed investigation and follow-up
- Develop and implement performance measurement criteria (Key Performance Indicators) for customer profitability and report KPIs to Sr. Vice President - Operations on a weekiy basis
- Both Thai and English oral and written literacy is required
- Bachelor's degree in Logistics, Engineer or relate field (Knowledge of transport and distribution are advantages)
- Excellent service-oriented attitudes with strong multi-tasking, detail - oriented, organizational, communication and interpersonal skills.
- Dynamic thinking and a positive proactive attitude.
- Able to identify and remedy operational inefficiencies and service problems
- Demonstrate ability to manage staff by following company procedures and resolve conflicts
- safety management skills
- Proficiency of computer skill with intermediate to advanced Excel (Pivot table, lookups, formulas)
- Good command of written and spoken English
- Able to travel to sites / upcountry and have own car with driving license
- Flexible for working hour
- Staff training and development
- Fuel/transportation fees
- Telephone bill allowance
- 5-day work week
- Social security
- Health insurance
- Flexible working hours
- Ordination leave
- สิทธิการเบิกค่าทันตกรรม
- Employee's uniform
- Funeral payment support
- Attendance bonus or other special compensation
- Performance/results-based bonus