We are looking for proactive and relationship-driven professionals to join our Client Relations team and provide high quality of client service to clients through various channels, including calls, emails, and follow-ups. This is a great opportunity to be part of a fast-paced and dynamic environment where you will support clients, build relationships, and have opportunities to learn and grow.
Working Hours 100% onsite : Monday - Friday, 10.00 - 19.00 hours, (Near BTS Phrom Phong)
Require all applicants to pass 1-week on-site training at office, before signing employment contract.
All applications will be treated with strict confidentiality.
The main responsibilities of the position include:
- Manage daily outbound calls to potential and existing clients from the assigned list, introduce products and services
- Build and maintain strong client relationships through clear and professional communication
- Identify client needs, provide tailored solutions, and manage objections professionally
- Report daily call activities, client cases, and progress updates to the team in a clear and timely manner
- Collaborate with internal teams to ensure smooth follow-ups and customer satisfaction
- Stay updated on the latest products, promotions, and terms, and communicate them clearly to clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide feedback and suggestions for system or process improvements
- Collaborate with the Client Relations team and other departments to support business development and customer satisfaction
- Contribute to team performance by consistently achieving individual and collective targets
- Support client registration or other service responsibilities at company events, if assignedgned.
Erawan Creative Services Co.,Ltd.
