Key Account Management
Manage and operate online stores across platforms including Shopee, Lazada, TikTok Shop, and LINE OA.
Handle product listings, including setting retail prices, updating product information, and optimizing listings for better visibility.
Execute promotions and campaigns such as Flash Sales, discount coupons, and platform vouchers.
Track and record daily/weekly/monthly sales performance in Excel or internal reporting files.
Coordinate with warehouse and fulfillment teams to ensure on-time delivery and smooth order processing.
Provide customer service support, including responding to inquiries, handling reviews, and resolving post-sales issues professionally.
Inventory Management
Monitor, control, and update product inventory across all platforms.
Troubleshoot and resolve inventory or system discrepancies by coordinating with warehouse teams.
Conduct weekly warehouse visits (Fridays) to oversee stock movement, inbound/outbound operations, and physical checks.