Everok International Forwarding (Thailand) Co.,Ltd.

Customer Service

Urgently Required!
Only English resume will be considered.
Job Description
About Company
Basic Requirements
Full Time
3 - 5 Year
Diploma of Vocational Education or higher
30,000 - 40,000 baht/month

Job Description:
1、 Operate each shipment independently according to the SOP, preparing documents such as SLI、B/L、delivery notice and etc, arranging all the process such as booking, trucks, customs clearance, inputing shipment information into the company system in time;
2、 Tracking the shipping status, maintaining the good relationship with carrier, warehouse, trucks and other related department;
3、 Be responsible for the customer service, answering the customers ‘questions about booking via our system. Problem shooting with quick speed and efficiency from the customer’s satisfaction;
4、 Quoting to customer/agents, tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers;
5、 Inputting related fees, issuing invoices
6、 Implementing the tasks assigned by region manager and report the result regularly, maintaining the good cooperation relationship with oversea agents and customers;
7、 Get familiar with the price of the responsible region, knowing and analyzing the current status and development of the routes in the region, and noticing internal and updating the quotation;
8、 Receiving oversea agent and customers independently and helping arranging the schedule of related persons;
9、 Other tasks assigned by the supervisor.

1、College degree or above, major in logistics or international trade will be preferred;
2、Good command in English , both oral and written.
3、2-3 years working experience in freight forwarding industry, US & Canada lane is preferred.
4、Positive, self-initiative, responsibility, be able to work under pressure
5、Good communication skill and team work spirit
6、Good mandarin skill will be considered with priority

Welfare and Benefits
- Lunch allowance
- Staff training and development
- 5-day work week
- Funeral payment support
- Annual bonus
- Annual bonus of 1 month(s)

Everok International Forwarding (Thailand) Co.,Ltd.
Everok International Forwarding (Thailand) Co.,Ltd.
About Company
Everokgroup International Forwarding Co., Ltd. is a grade-A international freight forwarding company approved by the Ministry of Commerce, and it consists of nearly 500 excellent staff. The company is engaged in the international transportation businesses of transporting import & export cargoes by sea, air and road, including space booking, transfer, warehousing, warehouse, container unloading, LCL, Customs declaration, insurance, inland transportation, multi-modal transportation service as well as the related counseling services.
Since its establishment, by adhering to the general principle of “Service first, customers foremost”, relying on the professional logistics talents with rich experience and great commitment, the scientific and efficient real-time E-logistics system, strong international agency network as well as the 15 branches covering the main sea and air ports of China, currently, Everok Group International Forwarding Co., Ltd. is not only a national grade-A freight forwarding company specially engaged in sea freight, air freight and road freight forwarding businesses with completed domestic network, but also a professional freight agent mainly focusing upon the airlines of America and Canada. Meanwhile, the company established the mature service network in many countries and regions, such as North America, Europe, Japan, Hong Kong, South Korea, and South-east Asia. Everok Group International Forwarding Co., Ltd. provides a one-stop logistics platform with characteristics and innovation that can reach the whole world to the customers both at home and abroad.

Through many years of development, Everok Group International Forwarding Co., Ltd. maintains long-term and reliable cooperative relationship with a lot of big shipping companies and airline companies both at home and abroad, and has long-term cargo transportation contract with many shipping companies, such as ZIM, CSCL, MAERSK, APL, COSCO, CMA, EVERGREEN, MSC, CSCL, OOCL, and YML, etc. Everok Group International Forwarding Co., Ltd. also established its own offices and agency network in the big cities and ports in China so as to provide convenience for the customers to export their cargoes from every corner of China to anywhere across the world!

Invigorating green represents hope while EVEROK will remain our unchanged promise.
The carrier of hope that carries out pursuit and hope of all EVEROK personnel is setting out for long-distance sails…

Everok International Forwarding (Thailand) Co.,Ltd.
Contact person
Carolyn Wu