Services Coordinator
Creative Packaging Solution Co., Ltd.Job Responsibility:
Services Coordinator reports directly to Managing Director and cooperate with
Services Engineers
Coordinate the after-sales services jobs with services engineers, sales team,
suppliers and customers
Deliver Services Quality to the customers to satisfy them
Summarize and evaluate the customer’s machine problems
Trouble shooting and finding solutions for the machine problems
Coordinate planning of the new machine installation and commissioning
Report European manufacturers in case of machine problems to find out the
solutions
Send problem solving report to services team and customers
Set appointment for services jobs, yearly services
Collect, check and record the services reports
Identify the Spare Part Number (P/N) which the customers require
Create a Preventive Plan (PM) for the customers
Create a Yearly Services Maintenance for the customers
Travel to meet the customers in Bangkok and up-country sometimes
(70% In office/ 30% Out office)
Qualifications:
Male or Female, Age more than 23 years, Thai nationality
Bachelor’s degree in engineering, science, technician
English language capability is the most important criteria. Able to communicate in
English via email every day. Fluent in writing, reading, and speaking English.
Good skills in communications with people. Able to do multi-tasks under pressure
and time limits.
TOEIC score more than 600 will be considered specially
Good serviced mind
Careful and meticulous in details of paper works. Able to complete in due time.
If having at least 1 year experience in the services industries for machineries, robots,
inspection equipment would be benefit
Teamwork skills to cooperate with internal team, suppliers and customers
- Training oversea
- Staff training and development
- Overtime
- Accommodation allowance (in other provinces)
- Fuel/transportation fees
- Per diem
- Telephone bill allowance
- Social security
- Accident Insurance
- Employee's uniform
- Performance/results-based bonus
- Annual bonus of 1 month(s)
Our client are mainly in Foods & Beverages (F&B) industry, such as rice, flour, sugar, coffee, snack, corn flake, animal food, fruit juice and jelly, and also pharmaceutical industry.
Our Packaging machines are originally manufactured in Europe, such as, Germany, Spain and Italy.
We are now expanding our business and seeking for an energetic candidate for service engineer.
Company Website: https://www.creativepkgs.com/