• Get requirements from the customer
• Translating client requirements into highly specified project brief
• Control application development to SDLC and project responsibility
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Provide guidance and consultation to customer
• Create Document to support the project (Functional specification, High-Level Design specification, Detail Design specification, Operation workflow, and User Manual)
• Create and manage the assigned planning timeline
• Confirm application after development as per specification
• Supporting users on troubleshooting, system updates or change control to ensure technical compatibility and user satisfaction