Consumer Experience Consultant
- Promote and maintain high-level customer service and ensure customers experience the Align Brand and values.
- Promote and upsell products to each potential customer.
- Maintain store's inventory and implement proper policies and procedures.
- Maintain general upkeep and cleanliness of the store.
- Coordinate in store events as appropriate.
- Provide support to audit processes and quality management system as required.
- Perform other duties as assigned.
- Executing, managing and optimizing cross-device programmatic media campaigns that align with our clients' objectives.
- Own and communicate marketing results and effectiveness of campaigns and programs by effectively monitoring and reporting on metrics and taking corrective actions to achieve marketing objectives.
In this role, you'll need …
- Demonstrated customer service ability with at least 2+ years' experience in a customer-facing environment.
- Strong customer service and communication skills.
- Ability to function in a fast-paced business.
- Available to work weekends and evenings.
- Tech savvy.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
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