Report to QA&IT Manager

Job Summary

1. Internal coordination with QC section, Technical and production team to ensure that we have best quality product delivered to customers,

2. External coordination with selected customers upon request, so as to establish and maintain customer relationship management system,

3. Maintain and improve overall functions of Quality Assurance’s administration works by coordinating with internal departments and selected customers,

4. Coordinate with other departments to ensure the effectiveness of information transferred, in order to solve and prevent quality problems,

5. Establish, Maintain and Improve Incoming Inspection Process.

6. Establish, Maintain, and Improve the Quality Management System the organization and also Cooperate, Assist, and Facilitate QMS processes to ensure the implementation of standard is fulfilled,

7. Establish, Maintain and Improve any standard require by customer such as ROHS, REACH and etc.

8. Controlling of document control system, support internal and external audit process, arrangement of management review practice, and overall improvement of Quality Management System and Environmental Management System. Lead of Internal Auditor Team.

Job Description

1. Investigate, Analyze, and Eliminate internal quality problems to enhance the efficiency of company products.

2. Coordinate and provide quality information to concerned departments to enhance product quality.

3. Coordinate with QC and concerned Sections and Departments during the customer claim process.

4. Investigate, Analyze, and Provide solutions for selected customers when they have quality problems.

5. Establish a Visit Report and Countermeasure Report for internal and external customers.

6. Represent QA Department during the external audit from the selected customers.

7. Organize and set up a team with other departments to visit customers, provide after sales service, and also set up an investigation team when quality problems occur.

8. Collect and compile technical data to establish statistical report for the superior.

9. Provide quality information upon request and Circulate to all departments on a monthly basis

10. Perform internal and external audits to required processes according to the specified standards.

11. Investigate, Analyze and Audit process of supplier when they have problem or annual audit.

12. Communicate Quality Improvement program internal company.

13. Follow up any action need for solving problem as agree in Quality Meeting or CPAR.

14. Maintain JIS H330, ASTM and etc.

15. Overall authority of document control process for Quality and Environmental Management system.

16. Provide assistance and/or perform internal & external audit. (ISO 9001 & ISO41001)

17. Organize with concerned process to establish an annual management review practice.

18. Coordinate and conduct QMS & EMS refreshment – training / orientation training programs for employee.

19. Control and improve internal auditor team.

20. Overall authority of all activity for Quality and Environmental Management system.

21. Represent QA department during the external audit from the certified body. (QMS&EMS)

22. Continually finding improvement for ISO system.

23. Review, Revise update and control concerned documentation in the QMS and EMS.

24. Perform other tasks and duties as assigned by the superior.