- Manage all service and day-to-day operations within budgeted guidelines and to the highest standards.
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Identify customers needs and respond proactively to all of their concerns.
- Lead team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI's, schedules, policies and procedures.
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Comply with all health and safety regulations.