Monitor and check suspicious transactions at risk of fraud, through various channels such as making money through the internet, making transactions through EDC machines Credit card, Debit card 24/7
Contact the customer to confirm the transaction by using the card. And proceed to hold the card in order to issue a new card to the customer.
Manage customers affected to notify actions taken & provide assurance.
Handle Fraud Customer complaints management
คุณสมบัติ
Bachelor’s Degree in related field
At Least 3 years of working experience in fraud monitoring or risk management are a plusus
Strong problem-solving skill and work under pressure
At TMBThanachart Bank (ttb), our mission is to help Thai people achieve better financial well-being as it is the foundation for reaching one's financial freedom and life’s goals. We are committed to making REAL change by shifting banking paradigm through combined expertise and core strengths of both banks.
Our successful merger makes us the 6th largest commercial bank in Thailand with more than 10 million customers who now have access to more comprehensive financial product and service offerings and even better customers experience through more online and offline channels coverage nationwide. We do our best to offer best financial solutions and provide superior customer experience, create sustainable growth for our shareholders and ensure good corporate governance as well as good corporate citizenship. We constantly design employees’ experiences via international and dynamic environment where all opinions matter and great performances counts. We always encourage our employees unleash their potentials by taking new initiatives to deliver best customer experiences. We look for candidate who believe in integrity, portrait challenge status quo attitude, work agile, show respect towards others, and value high quality on execution. TMBThanachart Bank (ttb), where you can BE YOUR BEST
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TMBThanachart Bank Public Company Limited 2nd Fl., Tower B , 3000 Phahonyothin Rd., Ladyao, Chatuchak, Bangkok 10900