Take a responsibility for customer services and provide technical support onsite at clients for modified starch products applied to an adhesive preparation for a corrugated board industry.
Test run at a customer site to expand new markets
Meet with regular customers or new customers to listen and solve their problems when customers requested
Coordinate with customers and relevant departments to solve a technical problem from modified starch applications in their production process.
Answer a technical question of modified starch products and their application to customers and sales representatives
Present and describe modified starch products technically together with sales representatives to ensure the customer feeling confident in the products.
Provide technical training to customers to support a sales activity.
Understand technology and technical knowledge of new modified starch products from Industrial Innovation Department to prepare for sales as an existing product
คุณสมบัติ
Bachelor or Master degree in Pulp and Paper Technology, Chemistry, Biotechnology, Chemical Engineering or related field.
Minimum 2 years experience in technical support or product development in a paper industry or corrugated paper industry.
Strong interpersonal skills
Very good command of English (both writing and oral communication)
• SMS Group is the manufacturer and seller of high quality modified tapioca starch for the use in various industries, including food industry, paper industry, adhesive industry, textile industry, and construction industry.
• SMS Group has 3 modified starch manufacturing facilities located in three provinces.
- Siam Modified Starch Co., Ltd. in Pathum Thani – built in 1985
- Siam Quality Starch Co., Ltd. in Chaiyaphum – built in 1993
- Siam Modified Starch Co., Ltd. in Buriram – built in 2015
- All three plants have a combined production capacity of approximately 400,000 tons per year.
• The whole group is now under SMS Corporation. SMS Corporation, together with its professional researchers, has put great effort on research and development of technology to add value to tapioca, one of Thailand’s most important revenue-generating crops.
• The research and development of the SMS team has resulted in a number of innovative starches that are widely recognized in the global market. SMS’s innovative starches are effectively applicable in diverse industries, thereby adding value to the agricultural products.
• SMS Corporation generates extra revenue for the country’s economy. It is our great pride to become a Thai-national innovative company that contributes to the country’s agricultural sector.
• SMS Corporation is truly committed to secure the marketplace leadership in the native and modified tapioca starch industry with a globally competitive capacity while simultaneously embracing an environmentally friendly and socially sustainable business policy.