Customer Service Seafreight
บริษัท แม็กซ์ เวิลด์ โลจิสติกส์ จำกัดJob description
- Responsible in supporting customer’s individual enquiry
- Responsible in supporting sales team with accurate and continual communications to internal operational team & external customers regarding order fulfillment status
- Responsible in interacting with sales & operational team to set clear SOP for each new / existing customer’s shipments
- Responsible in handling incoming calls with the intent of providing customer satisfaction
- Responsible in working in conjunction with outside sales representatives to provide pre-and / post-sales support
- Responsible in being proactive to inform customer on shipment status, exceptions and provides timely updates on incident solution
Requirements
- Thai Nationality
- Age 23-30 Years old
- Minimum 1 year of experience or fresh graduate
- Good skill of computer (Microsoft Office)
- Good command of Thai and English
- Strong Customer Service mind
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
Maxx World Logistics Co., Ltd.
We provide Air/Sea Freight forwarding and contract logistics services on business platform relying on our global network and the know-how and rich experience gained by our personnel throughout our company's history.
At the present time, the main services are on air and sea import/export, Customs clearance, worldwide consolidation system, warehousing, distribution and removals (household and personal effects).