Hotel Manager
บริษัท โอเชี่ยน พรอพเพอร์ตี้ จำกัด- Responsible for the preparation and compilation of the yearly budget, business plan and the forecast in coordination with the relevant Department Heads and Sales and Marketing and Revenue leaders
- Responsible for the achievement of the commercial results of his area of responsibility, on short and long term
- Maintains a constant awareness of the general market trends (local, domestic and international) and of the activities of the competitors
- Proactively seeks new business opportunities by building new relationships and actively getting involved in the sales activities of the hotel
- Ensures correct use of company's corporate identity at all levels in the hotel ensures the online content, websites and information on OTAS are always kept up to date
- Implements adequate control tools to monitor the commercial activities of the hotel daily, weekly, monthly and year to date. Act proactively to rectify/adjust the commercial strategy where necessary• Ensures financial expenditures, contracts and agreements are done in accordance to the company policies and guidelines.
- Motivates, mentors and coaches team to maintain highly efficient and productive workforce
- Instils a performance management culture within the hotel, in coordination with the hotel HR leader ensure that promotions and personal development schemes correlate
- Provides support and guidance to the team in their functional and operational tasks.
- Drives the performance management cycle, ensuring the applicability at all levels according to the company guidelines
- Ensures that the recruitment, and other relevant HR activities are managed in accordance to the company policies and procedures
- Encourages training and development activities to ensure team members have a high standard of skills and know how
- Ensures HR systems are effectively used and implemented
- Promotes a caring and fair environment across all levels with the focus on increasing the employee engagement and satisfaction level
- Ensures consistent focus on guest satisfaction and high quality of service
- Responsible for the offline and online reputation of the hotel, keeps informed of guests' complaints,ensuring complaint handling, guest reviews and guest recovery are managed properly on time
- Formulates and implements the short and medium-term strategy in the hotel operation
- Promotes and encourages healthy and professional relationships within the hotel and with the Corporate/Area office.
- Informs employees and supervisor about important events and news within the hotel operation.
- Ensures a proper cost control is implemented at all levels (Payroll, Purchasing, F&B etc.)
- Encourages and implements CSR initiatives to support the local community in line with the company policies.
- Establishes monthly reports according to requirements and present to the Board of Directors once a month or at the appropriated time required by the Board.
- Ensures hotel is in compliance to the local and international legal requirements; follows through relevant certifications such as HACCP, legionella, Safety etc.
- Follows through that the maintenance of the hotel is managed in accordance to the standards and requirements; material values, renewal and care of premises, furnishing and fitting, machines, assets and FF&E
- Age preferably 35 years up
- Bachelor’s degree in Hotel management other relevant field
- At least 5 years of experience in Hotel management , General manage
- Communicates well in English
- Demonstrate excellent organizational skills, communication skills, and problem-solving skills
- Proven customer service experience as a manager; strong guest-focused mentality
- Has computer skills, including MS Excel, Word, and PowerPoint
- กองทุนสำรองเลี้ยงชีพ
- กองทุนสำรองเลี้ยงชีพ (หลังผ่านทดลองงาน-ตามสมัครใจ)
- การฝึกอบรมและพัฒนาพนักงาน
- ค่ารักษาพยาบาล
- ค่ารักษาพยาบาล (ผู้ป่วยใน-ผู้ป่วยนอก)
- ค่าอนุโมทนาอุปสมบท
- ค่าเบี้ยเลี้ยง
- ค่าโทรศัพท์
- ค่าโทรศัพท์ (ขึ้นอยู่กับตำแหน่งงาน)
- ค่าใช้จ่ายในการเดินทาง
- ตรวจสุขภาพประจำปี
- ตรวจสุขภาพประจำปี (อายุงานครบ 1 ปี)
- ประกันสังคม
- ประกันสุขภาพ
- วันลาพักผ่อนประจำปี
- วันลาพักผ่อนประจำปี (ตามอายุงานและระดับพนักงาน 7-15 วัน)
- วันลาอุปสมบท 15 วัน (อายุงานครบ 1 ปี)
- สิทธิการเบิกค่าทันตกรรม
- เครื่องแบบพนักงาน
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เงินช่วยเหลือมงคลสมรส
- เงินช่วยเหลือมรณกรรม, งานฌาปนกิจศพ (พนักงานและบุคคลในครอบครัว)
- เงินโบนัส, ปรับเงินประจำปี (ขึ้นอยู่กับผลประกอบการ-ตามผลงาน)
- เบี้ยเลี้ยงในการปฏิบัติงานภายนอก
- โบนัสตามผลงาน/ผลประกอบการ
Ocean Property is a property development and management company established since 1989. Ocean Property is owned and managed by the Assakul family leaded by Ms. Nusara (Assakul) Banyatpiyaphod as President. It is part of the Ocean Group, which started over 55 years ago as an insurance company. Over years Ocean Group has expanded into property, hotels and resorts, apartments, glass manufacturing.
Ocean Property’s past projects include San Marino, a 32 story high-end residential condominium, Ocean Tower 1 and 2 offices for sales and rent, Ocean Marina Yacht Club, a marina and Yacht Club with 51 deluxe hotel rooms, marina, and sports complex. With a registered capital of 468 million baht and an asset of over 2,100 million baht, Ocean Property has expanded its business into residential development include: Ocean Portofino Condominium, Jomtien. Nailert Condominium, Pleonchit, Bangkok. The Ocean Resort and Spa, Hua-Hin. The Ocean Villas, Hua-Hin. Kristall Lake, Suwintawong Rd., Bangkok.
We are looking for enthusiastic candidates for the following positions to join our team.