About the job
Job TitleIT Project Manager DPI (Diagnostic and Pathways Informatics)Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to make life betterLooking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for
Successfully manage and monitor implementation projects of Diagnostic and Pathways Informatics (DPI) solutions in Thailand.
Identify and analyze customer expectations for each assigned project and act as the company's point of contact for the customer.
Serves as the project manager, leading the site implementation team to satisfactory deployment of the project solutions and business deliverables for Philips and the customer, so that customer expectations are met or exceeded.
Providing and delivering clear project documentation in line with Philips project methodology
Provide timely communications and presentation/documentation to the customer and to the Philips management about project status.
Managing the customer acceptance process and assisting with the DPI revenue recognition process by providing tracking and feedback as required.
Ensures good and motivating working conditions for all project participants.
Closing and handing over the project to the Incident Support Services team so that regular maintenance operations can take place inside the agreed SLA.
Ensure that customers have sufficient information to enable them to deal with Philips in an efficient and cost-effective manner.
Assisting in setting clear delivery expectations before Customer order signature (i.e., what exactly can the customer expect in the solution deployment, services, training, network support, application support, solution function, etc.) in close liaison with the DPI sales team.
Occasionally participate in the bidding and tendering processes as well as site survey.
To succeed in this role, you’ll need a customer-first attitude and the following
Minimum 5 years’ experience of managing IT delivery projects.
Education in IT or Engineering (bachelor/master level)
Experience of working at operational level with good understanding of the overall picture.
Experience and ability to handle multiple projects simultaneously.
Fluent in Thai and English, written and spoken.
Experience of the workflow within Cardiology, Radiology epartment would be a benefit.
Experience of Hospital IT Projects, specifically RIS, PACS, VNA, Cardiology PACS, Digital Pathology and Imaging Software would be an advantage.
Clear driving license and flexibility to travel when needed
Excellent communication skills, oral and written as well as the ability to present and communicate information, internally and externally.
Good at prioritizing and can value what is important in a complex environment.
Ability to work independently and proactively.
Ability to identify key project decision maker and already to negotiating customer at management level.
Strong team-player as well as team -leader with high integrity and ability to inspire confidence and build trust within the project team and with the customers.
PRINCE2 / PMP or other certifications preferable.
ITIL v3 certification is desirable.
How we work at PhilipsOur newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.