Quality Control Executive
บริษัท เอจีบี นีลเส็น มีเดีย รีเสิร์ช (ประเทศไทย) จำกัด- You will receive data from our TV panel and undertake a range of quality control checks, identifying and investigating any issues or anomalies.
- To perform quality control activities based on the established guidelines to ensure all data are accurately validated..
- To ensure production levels and results are provided to customers (countries) as per agreed.
- Proactively reach out to all Nielsen households to identify issues such as technical problems, behavioral issues or low performance or device error.
- You will utilize your organization and communication skills to liaise with our panel on a range of issues ( exp: vendor and help desk) and organize our field technicians to provide onsite support.
- Ability to analyze data from various sources to make informed decisions on the resolution or escalation of issues.
- Assist in escalation of the issues that needs further action/contact to the HelpDesk or field teams for resolution.
- To guarantee that the information in the system (HHMasters/Panel Management Systems) are up to date and accurate on a daily basis.
- Responsible for maintenance of main/secondary production statuses.
- Maintaining up-to-date and accurate demographics data for all active households in the sample.
- Monitoring on a daily basis regarding the channel map used , distributed by the broadcasting stations / cable providers or representation of channel coverage in the operating sample.
- Carry out survey / coincidental survey.
- Candidates must possess at least a Bachelor Degree in any field.
- Minimum 4 year experience in a production or related field.
- Preferable working experience in data management, quality control or data analysis.
- An ability to understand technical information and an eye for detail
- Good numerical and analytical skills with experience working with multiple databases
- Excellent written and verbal communication skills in English to effectively liaise with a wide range of people
- Strong organizational skills
- Experience using Microsoft Office Suite, Google Suite.
- Ability to work in a fast-paced production environment and meet tight delivery deadlines
- Shows initiative and a strong sense of urgency
- Attention to details and results oriented
- Ability to work on extended hours and /or on weekends; if required by business.
- Working Schedule: ( Normal Working Hours)
- This is an office based role ( Bangkok Thailand)
- กองทุนสำรองเลี้ยงชีพ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- มีเวลาการทำงานที่ยืดหยุ่น
- โบนัสประจำปี