• Provide on-site installation,validation and commissioning of SMT equipment.
• Perform hands-on on-site troubleshooting, service and repairs.
• Provide high level technical support to external customers at their location.
• Provide on-site training to the customers.
• Interface with cross functional work teams such as field applications, customer support/services,
product management, manufacturing and marketing/sales.
• Develop Service technical documentation.
• Timely and professionally handle field service calls and issues.
• Timely complete and submit all required paperwork.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective
actions.
• Misc.other duties commensurate with the capabilities of a Field Service Engineer.