Operation Coordinator (Oil and Gas, Cargo Inspection) - บริษัท อินเตอร์เทค เทสติ้ง เซอร์วิสเซส (ประเทศไทย) จำกัด

• Receive and review client instructions, documenting them accurately for job execution.
• Coordinate inspection schedules with field teams, laboratories, and clients to ensure timely and effective operations.
• Provide logistical support during field operations and ensure resources are available for smooth execution.
• Report directly to the General Manager, providing regular updates on operational progress.

Client Relations & Communication:

• Act as the main point of contact for clients, addressing inquiries and providing updates throughout the inspection process.
• Prepare and deliver accurate inspection reports to clients on time.
• Foster strong relationships with clients to ensure high levels of satisfaction and repeat business.
• Reporting & Documentation:
• Ensure all operational activities are properly documented, including inspection data and job instructions.
• Assist with the preparation of invoices and maintain accurate billing records.

• Ensure all operations comply with company policies, safety regulations, and quality standards.
• Coordinate the delivery of samples to laboratories and follow up on test results.
• Report any operational issues or non-compliance to the General Manager.
• Client Relations & Problem Solving
• Address client concerns and operational issues promptly to achieve a zero-defect service.
• Prepare technical reports, inspection procedures, and handle client complaints effectively.

• Bachelor’s degree in Applied Science, Petroleum, Chemical Engineering, or a related field.
• 0-2 years of experience in operations coordination, preferably in oil, gas, or cargo inspection.
• Ability to adapt in a fast-paced environment and manage shifting priorities.
• Flexibility in working hours to accommodate unforeseen changing cargo schedules.

• Strong organizational and communication skills for client coordination and multi-tasking.
• Proficiency in Microsoft Office (Excel and Word) for reporting and documentation.
• Service-oriented mindset with a focus on delivering quality customer service.
• Fluent in English, both written and spoken (TOEIC 650+ preferred).