Guest Service Agent (GO! Hotel เชียงใหม่) - บริษัท เซ็นทรัลพัฒนา จำกัด (มหาชน)

• Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
• Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
• Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
• Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
• Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
• Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

• Bachelor’s degree in related field
• Minimum of 2 years of experience in Guest Services, Front Office/Reception, or a related hospitality role.
• Good communication skills, with the ability to communicate effectively in English.
• Pleasant personality, well-groomed, and service-minded.
• Strong customer service orientation, problem-solving skills, and interpersonal skills.
• Able to work in shifts and perform well under pressure.
• Work Location: GO! Hotel เชียงใหม่

CENTRAL PATTANA was founded June 17, 1980 with registered capital of 300 million Baht. The company has become one of Thailand’s foremost developers of modern quality shopping centers and property investors. In 1991 the company expanded with an additional 70 million Baht of registered capital, and then reached another milestone when becoming a Public Company Limited in 1994. The company was registered in Thailand’s Stock Exchange in 1995.