Customer Service and Sales Support (35K–50K) (SDG-131111) - บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด

- Act as the main contact point between customers, factories, sales teams, and suppliers

- Handle customer inquiries regarding products, pricing, lead time, and order status

2. Order Management

- Receive and review Purchase Orders (PO) for part number, specification, price, and quantity accuracy

- Create and manage sales orders in ERP Systems (e.g. SAP, Oracle)

- Monitor order status from order entry to shipment

3. Delivery & Schedule Control

- Coordinate with Planning and Production teams to ensure on-time delivery

- Inform customers of any changes such as delays, pull-in, or push-out requests

- Coordinate logistics and shipping documents (Invoice, packing List, etc.)

4. Pricing & Documentation

- Support customer-required documents such as survey and compliance documents

5. Sales Support

- Support Sales teams in forecast management, volume tracking, and new project follow-up

- Coordinate prototype, sample, trial, and mass production activities

- Support customer relationship management and long-term cooperation

6. Internal Communication & Reporting

- Prepare reports such as AR, backlog, and delivery status

- Ensure smooth cross-functional communication (sales, factory, logistics)

7. Payment Handling/AR

- Check the payments detail with customers once a time

- Check debit note/ credit note within 3 days after communication

- No overdue issue

- Thai nationality, Female, age 32 - 45 years old

- Bachelor's degree

- At least 3 years of work experience in Customer Service, Sales Support, Sales Admin from trading or manufacturing company

- Strong communication skills in English both writing and speaking (English high level), Use for communicate with suppplier from Hongkok, China Malaysia Vietnam Singapore, Japanese HQ, and internal

- Incoterm knowledge (international Commercial Terms)

- Experienced in stock balancing and inventory control. (Stock quantity must match physical stock.) (Warehouse is in HK, So, have to check by online)

- Shipping document (PO, Invoice, and packing List.)

- Experiences using SAP programme

- Excellent coordination, problem-solving, and time management skills

- High attention to detail with strong accuracy in documentation and data handling

- Japanese speaking is a plus (for communicate with supplier)

- Good understanding of Electronic components such as PCBs, ICs, connectors, and modules is an advantage

- Ready to start work immediately.

35,000–50,000THB