E-Commerce Operations Manager (Fashion) (100K–150K) (SDG-128099) - บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด
บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด · กทม. (ปทุมวัน)
- Location
- กทม. (ปทุมวัน)
- Salary
- 100,000–150,000THB
- Job Type
- งานประจำ
- Work Type
- Onsite
- Education
- ปริญญาตรีหรือสูงกว่า
- Posted
- 25/04/2026
Responsibilities
A. Marketplace Operations (Shopee / Lazada / Others)
- Manage end-to-end daily operations of official stores including product listings, pricing, stock management, categorization, and campaign submissions.
- Coordinate with merchandising, supply chain, and finance for stock allocation and promotion planning.
- Execute mega campaigns (vouchers, bundles, affiliates, cashback) and ensure store readiness.
- Monitor store health KPIs (conversion rate, cancellation/return rate, reviews, seller rating) and implement improvement plans to drive revenue growth.
B. Brand.com (Shopify) Management
- Oversee Shopify operations including product uploads, homepage updates, collections, and promotional setups (discount rules, upsell, cross-sell).
- Ensure product data consistency across website and marketplaces.
- Analyze GA4 and Shopify Analytics to improve user experience and conversion rate (CRO).
- Coordinate with UX/UI and developers for enhancements and technical support.
C. Customer Engagement & Chat Management
- Manage chat across Marketplace, LINE OA, FB Messenger, and Instagram DM with SLA control.
- Improve chat scripts, FAQs, and automated flows to enhance conversion and customer satisfaction.
- Implement and supervise AI tools to automate repetitive responses and improve efficiency.
D. SNS & Advertising Performance
- Plan and supervise SNS content across FB, IG, TikTok, and X in alignment with Sales campaigns.
- Coordinate with agencies and influencers to ensure brand consistency.
- Manage and optimize paid ads (Meta, TikTok, Google, CPAS, Marketplace ads) with focus on ROAS, CAC, and conversion.
- Ensure proper tracking integration (Pixel, CAPI, GA4).
E. AI & EDM Management
- Leverage AI tools for content creation, reporting automation, and workflow improvement.
- Plan and Execute EDM campaigns, Monitor or, CTR, CVR, and optimize future performance.
Qualifications
< Necessary Skill / Experience >
- Thai nationality, Female, age 35 - 40 years old
- Bachelor's degree
- At least 7 years in online marketing or e-commerce position (marketplace + brand.com) *kindly submit your portfolio for consideration
- At least 2 years' experience operations manager level
- Conversational high to business level in English (to communicate with Japanese management, head Quarter)
- Strong understanding of Shopee / Lazada seller tools, campaign systems, and analytics.
- Hands-on Experience with Shopify, Zendesk and website content management.
- knowledge of SNS platforms and social commerce.
- Ability to read and interpret data for decision-making (GA4, Meta Ads Manager, marketplace data).
- Experience collaborating with creative and advertising agencies.
- Familiarity with CPAS, Meta ads, TikTok ads, and Google Ads.
- Experience with AI tools (ChatGPT, Claude, Midjourney, Perplexity, AI automations).
- Proficient Excel/Google Sheets for reporting.
< Preferable Skill / Experience >
- Experience from retail/Department store/restaurant/FMCG/fashion will be advantage
- Basic understanding of HTML / CSS (a plus).
- Ability to Work with API/automation tools is a plus.
- Japanese is a plus.
Language Skill
English level : Conversational
Japanese level : None
Workplace Area: BTS Phloen Chit
Working Hour: 9:00-18:00(Monday - Friday*Flexible time can choose from 08.00-17.00, 09.00-18.00, 10.00-19.00*Work from home 1-2 days/week depends on employee level)
About the Benefits
100,000–150,000THB
About the company
Product & Service: Distributor(Offline/Online store/E-commerce/)
Business Type: E-marketplace;Department Store / Retail / Other Store-based Services;Apparel;
Benefits
- Commuting allowance
- ทำงานสัปดาห์ละ 5 วัน
About บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด
MEET YOUR OPPORTUNITY
www.rgf-hragent.asia/en/thailand
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RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
www.rgf-hragent.asia/en/thailand
RGF Privacy policy: https://www.rgf-hragent.asia/th/thailand/termsofuse
RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
With over 100,000 successful placements across the region, our strength lies in combining deep local market expertise with regional connectivity. Consultants who understand both cultural nuances and business environments provide tailored recruitment solutions that enable organizations to secure the right talent and drive sustainable growth across Asia.
RGF International Recruitment was established as the global brand of Recruit Group. As of April 1, 2026, we have entered a new chapter as part of Fullcast Holdings Co., Ltd., marking the next phase of our growth while continuing our commitment to excellence in talent advisory services.
689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
097-042-3473 / 02-021-0333