1. Design and implement infrastructure solutions including servers, storage, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP).
2. Plan and perform system installation, configuration, and upgrades according to project requirements.
3. Conduct system health checks, performance tuning, and ensure infrastructure reliability and security.
4. Provide technical support, troubleshooting, and root cause analysis for complex infrastructure issues.
5. Collaborate with network, application, and security teams to ensure seamless integration and performance.
6. Prepare technical documentation, project reports, and configuration manuals.
7. Lead and mentor junior engineers in project execution and knowledge sharing.
8. Support pre-sales teams with solution design, sizing, and proposal preparation when required.
9. Ensure projects are delivered on time, within scope, and meet customer satisfaction.

Ark Insights Co., Ltd

Headquartered in Singapore, Ark Insights(Thailand) is a pioneer specializing in Contact Centre Outsourcing.

Centre Facilities Management

The Call Centre is at the heart of your business, so it isessential that you are able to eliminate downtime whilst boosting performanceat all times. We recognize that a good design is simply not enough on its ownand that the hard work really begins when you start using our facility.Building on the knowledge and expertise within our business that comes fromalmost 30 years of operating within the marketplace, our Data Centre FacilitiesManagement (DCFM) team delivers a scalable and professional range of servicesaimed solely at providing critical data centre solutions. Ark Insights CentreFacilities Management is designed to meet the challenges of maintaining,operating and managing complex and high performing data/voice centres now andin the future. Underpinned by Call Centre specific and fully integrated toolsand software our systems and processes support the key elements of criticalfacilities management throughout the lifecycle of your Centre.

ITIntegration Services And Solutions

Strategic partnership with leadersinbound, outbound and networking companies, ARK Insights broker the best foryour business IT needs. Armed with mobility-enabled enabling businessapplication, ARK Insights is your preferred partner.