Senior Operations Executive (Team Lead) - บริษัท บีทัสกี (ไทยแลนด์) จำกัด
บริษัท บีทัสกี (ไทยแลนด์) จำกัด · กทม. (บางรัก)
- Location
- กทม. (บางรัก)
- Salary
- 30,000 - 50,000 บาท/เดือน
- Job Type
- งานประจำ, งานตามสัญญาจ้าง รายเดือน/รายปี
- Work Type
- Onsite
- Education
- ปริญญาตรี
- Posted
- 23/06/2026
Responsibilities
We are looking for a Senior Operations Executive to oversee bTaskee’s Tasker-side operations — including housekeepers, masseuses, eldercare workers, and air-conditioning technicians.
You will ensure smooth daily operations, high service quality, and efficient workforce management while supporting the growth of our Tasker community and enhancing customer satisfaction.
Key Responsibilities
- Develop and execute operational plans, ensuring all KPIs are achieved (acceptance rate, completion rate, cost per task).
- Recruit, screen, and onboard new Taskers to meet business demand.
- Build strong relationships within the Tasker community through communication and mentorship programs.
- Conduct training on service standards, safety, and customer care.
- Monitor performance, analyse data, and implement improvement plans.
- Collaborate with Product, Customer Service, and Marketing teams to improve operations and service quality.
- Ensure all operations comply with internal policies and labour regulations.
Qualifications
- Bachelor’s degree in Business or related field.
- 4–6 years of experience in operations management (preferably in service or platform-based business).
- Proven leadership with experience supervising at least 10 team members.
- Strong communication, negotiation, and problem-solving skills.
- Proficiency in Excel / Google Sheets / BI tools for data analysis.
- Highly organized, adaptable, and results-driven.
Benefits
- Laptop Allowance
- Quarterly party
- Team Building
- ค่าทำงานล่วงเวลา
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสประจำปี
