• Design, deploy, configure, and maintain physical and virtual servers (Windows/Linux).
• Manage cloud infrastructure (e.g., AWS, Azure, Google Cloud) and hybrid environments.
• Administer enterprise systems such as Active Directory, DNS, DHCP, Office 365, Exchange, and backup solutions.
• Monitor system performance and proactively identify areas for improvement.
• Maintain and improve networking infrastructure (routers, switches, firewalls, VPNs).
• Ensure security best practices across systems and participate in audits and compliance processes.
• Perform routine maintenance, updates, and patch management.
• Provide tier 2/3 support for escalated IT issues and outages.
• Document system configurations, procedures, and changes accurately.