พนักงานฝ่ายบริการลูกค้า - บริษัท ทริพเพิล ไอ โลจิสติกส์ จำกัด (มหาชน)

Responsibilities

Manage and provide consultation to customers regarding international sea freight shipments.
Coordinate with internal and external organizations to facilitate international sea freight operations.
Oversee operations and documentation, assisting the department in troubleshooting and developing preventive measures for potential sea freight issues.
Perform duties efficiently and maintain orderliness in accordance with the company’s service standards.
Liaise within and outside the department/division at a policy level to improve and develop the Customer Service workflow for more effective delivery to other departments.
Responsible for supporting and promoting compliance with document and data control systems, ensuring alignment with company policies, goals, and objectives.
Record issues and handle customer complaints related to quality and service within the process, following the standard systems implemented by the company.
Perform other tasks as assigned by supervisors.

Perform other tasks as assigned by supervisors.

Male/Female
Age not less than 22 years
Educational qualification: Bachelor's or Master's degree in Logistics, International Business Administration, General Management, Marketing, or related business administration.
Knowledge and understanding of logistics management for chemicals will be given special consideration.
Those with experience working in logistics will be given special consideration.

พนักงานฝ่ายบริการลูกค้า

ปริญญาตรีหรือสูงกว่า

สามารถเจรจาต่อรองได้

4 วันที่แล้ว

รายละเอียดงาน

หน้าที่และความรับผิดชอบ

Manage and provide consultation to customers regarding international sea freight shipments.
Coordinate with internal and external organizations to facilitate international sea freight operations.
Oversee operations and documentation, assisting the department in troubleshooting and developing preventive measures for potential sea freight issues.
Perform duties efficiently and maintain orderliness in accordance with the company’s service standards.
Liaise within and outside the department/division at a policy level to improve and develop the Customer Service workflow for more effective delivery to other departments.
Responsible for supporting and promoting compliance with document and data control systems, ensuring alignment with company policies, goals, and objectives.
Record issues and handle customer complaints related to quality and service within the process, following the standard systems implemented by the company.
Perform other tasks as assigned by supervisors.

Perform other tasks as assigned by supervisors.

คุณสมบัติ

Male/Female
Age not less than 22 years
Educational qualification: Bachelor's or Master's degree in Logistics, International Business Administration, General Management, Marketing, or related business administration.
Knowledge and understanding of logistics management for chemicals will be given special consideration.
Those with experience working in logistics will be given special consideration.

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