Operation Shift Manager (Chiang Mai) Urgent !! - บริษัท ซีเจ โลจิสติคส์ (ประเทศไทย) จำกัด

Responsibilities : 

• Manage and lead end-to-end fulfillment center operations during assigned shift (Day, Evening, and Night)

• Act as the shift leader, supervising section managers/supervisors and frontline associates.

• Ensure smooth and stable shift execution while meeting KPIs in Operation, Safety, Quality, Customer Service, and Cost.

• Take full accountability for labor planning, productivity, and resource allocation within the shift.

• Resolve real-time operational issues, ensuring minimal disruption to customer service.

• Conduct shift performance monitoring, reporting, and handover to the next shift/Site Manager.

• Enforce compliance with company policies, SOPs, health & safety, hygiene, and security standards.

• Support Site Manager in driving continuous improvement, Lean initiatives, and process optimization.

• Lead workforce engagement within the shift, ensuring motivation, discipline, and performance development.

• Act as a deputy to Site Manager when required, ensuring operational continuity.