Store Supervisor (สยามพารากอน) - บริษัท สเก็ตเชอร์ส (ไทยแลนด์) จำกัด

The Store Supervisor is responsible for leading the store team to deliver an outstanding customer experience and achieve business results. This role requires strong leadership, operational excellence, and a passion for sportswear and lifestyle retail. The Shop Supervisor will oversee all aspects of store performance, ensuring alignment with brand standards and company strategy.

• Lead the team to consistently achieve and exceed monthly and annual sales targets.
• Drive business growth through analysis of sales reports, customer insights, and market trends.
• Maximize store profitability through effective cost control and inventory management.

• Oversee daily store operations, including cash handling, banking, and closing procedures.
• Ensure accurate inventory control, timely stock replenishment, and minimize shrinkage.
• Maintain operational excellence by enforcing company policies, procedures, and compliance standards.

• Train, and develop store staff to build a high-performance culture.
• Manage staff scheduling, task allocation, and daily store responsibilities effectively.
• Conduct regular coaching sessions, performance reviews, and succession planning.
• Inspire the team by serving as a role model who embodies the brand’s values.

• Deliver exceptional customer service, resolving customer issues with professionalism.
• Ensure store environment reflects premium brand standards in visual merchandising and cleanliness.
• Build strong customer relationships and provide feedback and insights to management.
• Act as a brand ambassador, promoting passion for sport, lifestyle, and performance.

• Partner with Area/District Managers to implement business plan initiatives.
• Execute store-level events, and activations in alignment with brand direction.
• Monitor competitor activity and provide insights to identify business opportunities.

Qualifications:

• 1 years of proven retail management experience, preferably in sportswear, fashion, or premium lifestyle brands.
• Strong leadership, problem-solving, and organizational skills with the ability to inspire and motivate teams.
• Excellent communication skills; fluent in Thai with good English proficiency (spoken and written).
• Proficient in MS Office and retail systems (POS, inventory, reporting).
• Demonstrated ability to deliver results in a fast-paced, high-volume retail environment.
• Strong sense of accountability, ownership, and attention to detail.
• Highly proactive, results-driven, and passionate about sports and lifestyle culture.