Jr. Technical Account Manager (New Grad Welcome) - บริษัท จีเอเบิล จำกัด (มหาชน)

• Own the onboarding experience for new customers, ensuring smooth deployment and configuration of Blendata’s platform
• Conduct product walkthroughs, training sessions, and technical Q&As for customer teams
• Serve as the primary technical point of contact during the post-sales period
• Monitor and respond to infrastructure-level issues such as disk capacity, network connectivity, and database errors on customer environments
• Perform basic system health checks and diagnostics as part of regular account management
• Coordinate with customers’ IT/infrastructure teams to resolve environment-related blockers
• Diagnose and troubleshoot customer issues, escalating to engineering when needed
• Document customer environments, use cases, and feedback to improve our processes
• Collaborate with Sales, Product, and Support to advocate for customer needs
• Track customer health metrics and flag risks early

• 0–5 years of experience in a technical customer-facing role or system/infrastructure support role (TAM, solutions engineer, technical support, sysadmin, or similar)
• Basic understanding of data engineering concepts (ETL/ELT, data warehouses, BI tools)
• Hands-on familiarity with Linux/Unix systems — comfortable navigating file systems, checking logs, and basic troubleshooting
• Working knowledge of common infrastructure issues: disk management, network diagnostics, and database connectivity
• Comfortable working with SQL; exposure to cloud or on-premise server environments is a plus
• Strong communication skills — able to translate technical concepts for non-technical audiences
• Organized, proactive, and comfortable managing multiple customer relationships
• Eagerness to learn and grow in a fast-paced environment

• Hands-on experience with any of Blendata's core stack: Apache Spark, Delta Lake, Apache Airflow, Kafka, or Zeppelin Notebook
• Familiarity with enterprise data platforms or SaaS/on-premise B2B environments
• A background in data analytics, computer science, or IT infrastructure

G-Able Company Limited

G-Able is a developer, installer and service provider of IT and Digital systems in Thailand, partnering with world-class companies in Modern Digital Solutions, Enterprise Business Solutions and IT Infrastructure Solutions. lead in the private secto