Customer Support Specialist (Japanese Speaking) - บริษัท สกิลพาวเวอร์ เซอร์วิส (ประเทศไทย) จำกัด

Position: Customer Support Specialist (English and Japanese Speaking) 

Work Schedule: Mon-Fri, 8.00-17.00
Location: BTS Saladaeng, MRT Lumpini or Silom
Company: International Oil & Gas 
Employment Type: Contract 1 year with benefits (renewable based on performance and company consideration)

Key Responsibilities

• Serve as the primary point of contact for assigned customers.

• Coordinate customer orders, order fulfillment, invoicing, and issue resolution.

• Build and maintain strong relationships with customers to ensure high levels of satisfaction.

• Work closely with Sales, Supply Chain, Logistics, and other internal teams to resolve customer issues efficiently.

• Provide timely updates and effective solutions to customers.

• Understand customer business needs and deliver professional support and coordination.

• Support daily customer service operations and administrative activities as assigned

• Bachelor's degree in any field

• Experience in Customer Service, Supply Chain, Logistics, or Order Management is an advantage.

• Good command of English (TOEIC 750+ preferred) and Japanese (N2)

• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Experience using ERP or other business systems is a plus.

• Strong communication, coordination, and administrative skills.

• Detail-oriented, service-minded, and able to manage multiple tasks.

• Fast learner and able to work independently as well as in a team.