ผู้ช่วยหัวหน้าแผนกบริการลูกค้า - บริษัท ชาร์พ แอพพลายแอนซ์ (ประเทศไทย) จำกัด

• Control and manage customer service part orders to ensure timely and accurate delivery.

• Ensure the quality and accuracy of service part orders and customer satisfaction.

• Follow up customer orders and coordinate closely with relevant departments to meet delivery targets.

• Monitor and forecast PSI to maintain appropriate inventory levels.

• Manage warehouse operations and control import/export processes in compliance with regulations.

• Monitor and control departmental costs to meet budget goals.

• Provide leadership, coaching, and skill development for team members.

• Support departmental decision-making and problem solving.

• Bachelor's degree in Business Management, Logistics, Engineering, or other related fields.

• Minimum 2 years of experience in:

o Customer order management or customer service

o Warehouse operations, and import/export control

• Strong communication and coordination skills.

• Ability to work under pressure and handle multiple tasks.

• Good command of English and proficiency in Microsoft Office.