Product Quality Manager (200K–220K) (SDG-132799) - บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด

<Job responsibilities>

- Define and own supplier and contract manufacturer (CM) quality performance metrics, including PPM/DPQL, yield, COPQ, and other key indicators; drive data-based corrective and preventive actions to achieve measurable quality improvements aligned with system
- Drive supplier and CM corrective actions (SCAR/8D), ensure timely closure, and verify effectiveness through data and on-site validation.
- Lead strategic supplier and CM quality engagement during New Product Introduction (NPI) phases (EVT/DVT/PVT), ensuring proactive risk identification, proper quality planning, and successful qualification activities such as FAI and PPAP.
- Develop and execute product category–specific quality plans throughout the product realization lifecycle.
- Work closely with R&D, CMs, and customers to ensure product documentation, specifications, and quality acceptance criteria are complete, accurate, and fully aligned across all stakeholders.
- Handle customer quality complaints with prompt response; lead root cause analysis and drive effective short-term containment and long-term corrective actions.
- Monitor CTQ/CTP characteristics to ensure manufacturing processes remain stable and under control.
- Conduct regular Gemba walks at CM and supplier sites to Identify real issues, validate data, and Drive rapid improvements.
- Collect, analyze, and interpret quality and manufacturing data; generate quality reports for management review and customer communication.
- Lead CM and supplier assessments and quality audits; promote best practices and continuously improve supplier quality capability.
- Ensure all quality-related documents and records are properly managed, traceable, and audit-ready.
- Monitor and Support Outgoing quality control (OQC) and customer audit (CA) processes at CM sites.
- Lead critical quality issue investigations, including technical failure analysis, failure reproduction, and structured root cause analysis.
- Lead regular cross-functional quality meetings to Drive ongoing product and process improvements with operations, engineering, and other stakeholders.
- Ensure strong alignment with Global quality on quality metrics, processes, and governance (e.g., quality contracts, control plans), supporting a consistent and integrated Global quality and reliability framework.

<Necessary Skill / Experience>

- Thai nationality, Male, Female, age 35 - 45 years old
- Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, Materials Science, Industrial Engineering, or a related discipline.
- Fluent in spoken and written English.
- At least 10 years of experience in quality engineering, product quality, or supplier quality management.
- Proven Experience managing contract manufacturers (CMs), with a demonstrated ability to Drive quality improvements and Effectively Handle quality escalations.
- Solid knowledge of quality management systems, such as ISO 9001, TL9000, or equivalent.
- Proven Experience with product Inspection and PCBA quality standards (IPC), with the ability to promote best-in-class quality practices.
- Proficient in quality tools and methodologies, including 8D, SPC, GR&R, FMEA, and Six Sigma.
- Experienced in supplier quality management and continuous improvement initiatives.
- Strong capability in quality data analysis.
- Excellent communication and influencing skills; able to effectively collaborate with R&D, Operations, Global Quality, suppliers, and CMs.
- Self-motivated, proactive, and adaptable, with a strong sense of ownership.
- Willingness to travel regularly within China and internationally (mainly Southeast Asia), as required.

<Preferable Skill/ Experience>

- Hands-on Experience using statistical tools such as Minitab is preferred.

Language Skill
English level : Business Level
Japanese level : None

Workplace Area:  Sriracha, Chonburi
Working Hour:  8:00-17:00 (Monday-Friday)

About the Benefits
200,000–220,000THB

About the company
Product & Service:  Lasers, laser systems. Clients: Manufacturing companies, distributors
Business Type:  Machinery / Equipment / Plants;

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RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.