Sales Executive / Account Executive (IT Sales) - บริษัท อาร์ค อินไซท์ จำกัด

The primary purpose of the Job:
 
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales

Responsibilities:
 
• Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Requirements:
 
• Male or Female, Thai Nationality
• Bachelor’s degree or higher in Business Computer, Marketing, IT, Telecommunications or any related fields.
• At least 3-5 years of experience in Sales management, Sales IT.
• Knowledge of IT Integration Services and Solutions, Call center.
• Experience in sale planning and execution. Knowledge of contracting
• Excellent interpersonal, team-working and presentation skills
• Extensive experience in all aspects of Supplier Relationship Management.
• Strong understanding of customer and market dynamics and requirements.
• Good command of written and spoken English.

Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Centre Outsourcing. The Call Centre is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility. Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Centre Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data centre solutions. Ark Insights Centre Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centres now and in the future. Underpinned by Call Centre specific and fully integrated tools and software our systems and processes support the key elements of critical facilitiesmanagement throughout the lifecycle of your Centre.