Operation Air Freight Specialist - Global Jet Express (Thailand) Co., Ltd. (J&T Express)

1.) Handle daily Freight Forwarding Operations as per company’s internal procedure by air export and import

2.) Communicate with Suppliers/Shipping Companies/Customer service/Overseas offices effectively, providing good customer service and timely response to enquiries.

3.) Collecting/ Checking/ Dispatching of information and documents, and follow up shipments closely and keep related parties updated in timely manner.

4.) Responding to customer inquiries, handling relevant complaints, and providing solutions to customers.

5.) Monitor payment to suppliers and receivables from overseas branches, and customers.

6.) Provide suggestions with supporting analysis to management to improve the operation process.

2.) At least 1-3 years of experience in freight forwarding or shipping line.

3.) Good command of English is required.

4.) Strong communication skills, good at solving problems and providing solutions.

5.) Pay attention to details and be proactive.

**This position unders subsidairy company of J&T Express Thailand**