Building Manager @ WHA Tower (Bangna km.7) - บริษัท เน็กซ์ซา บิสซิเนส โซลูชั่น จำกัด

Responsible for the overall management and operation of a 25-storey office building, ensuring efficient building operations, safety, security, maintenance, tenant satisfaction, and compliance with relevant laws and regulations. The Building Manager will lead the building management team and coordinate with tenants, contractors, service providers, and building owners to maintain high standards of service and operational excellence.

1. Building Operations & Management

• Oversee the day-to-day operations and overall management of the 25-storey office building.
• Ensure the building, common areas, facilities, and building systems are maintained in good condition and operate efficiently.
• Develop and implement building management policies, procedures, and operational standards.
• Monitor building performance and identify opportunities to improve operational efficiency and service quality.

2. Engineering & Maintenance Management

• Oversee the operation and preventive maintenance of building engineering systems, including electrical, HVAC, plumbing, fire protection, elevators, and other MEP systems.
• Ensure preventive and corrective maintenance is carried out according to established schedules and standards.
• Coordinate with engineering teams and contractors to resolve technical issues and minimize operational disruptions.
• Monitor maintenance contracts, service agreements, and contractor performance.

3. Tenant & Customer Management

• Maintain strong relationships with tenants and provide professional building management services.
• Handle tenant requests, complaints, and operational issues promptly and effectively.
• Coordinate with tenants regarding building rules, maintenance activities, renovation works, and other building-related matters.
• Ensure a high level of tenant satisfaction and service standards.

4. Safety, Security & Emergency Management

• Ensure compliance with building safety, security, fire protection, and emergency response procedures.
• Develop and conduct emergency preparedness plans, including fire drills and evacuation exercises.
• Coordinate with security teams and relevant authorities in emergency situations.
• Ensure the building complies with applicable safety laws, regulations, and standards.

5. Vendor & Contractor Management

• Manage and monitor external contractors, suppliers, and service providers.
• Evaluate contractor performance and ensure services meet agreed SLA, KPI, quality, and safety standards.
• Coordinate bidding, quotation, procurement, and contract renewal processes where applicable.
• Control the quality and cost of outsourced services.

6. Budget & Cost Control

• Prepare and manage the building's annual operating and maintenance budget.
• Monitor expenses and ensure effective cost control without compromising service quality.
• Review and approve maintenance and operational expenses within assigned authority.
• Identify opportunities for cost reduction and energy efficiency.

7. Team Management

• Lead, supervise, and develop the building management, engineering, housekeeping, and security teams.
• Assign responsibilities and monitor team performance to ensure operational targets are achieved.
• Provide coaching, training, and guidance to team members.
• Promote teamwork, service excellence, and a strong safety culture.

8. Reporting & Compliance

• Prepare regular operational, maintenance, safety, and performance reports for building owners or management.
• Ensure all required licenses, inspections, certificates, and statutory requirements are properly maintained and renewed.
• Monitor compliance with applicable laws, regulations, and building standards.
• Maintain accurate records and documentation related to building operations.

• Bachelor's degree or higher in Engineering, Business Administration, Facility Management, Property Management, or a related field.
• Minimum 5 years of experience in building management, facility management, property management, or a related field.
• Experience managing a large-scale commercial or office building is highly preferred.
• Experience managing a high-rise office building will be an advantage.
• Strong knowledge of building operations, MEP systems, maintenance, safety, security, and emergency management.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Good command of English.
• Proficient in Microsoft Office and basic computer applications.
• Able to work under pressure and handle urgent operational issues effectively.

• Bachelor’s degree or higher in Business Administration, Human Resource Management, Physical Management, Engineering, or other related fields
• Minimum 5 years of experience in a managerial or higher-level position, with experience in facility management, property management, or large-scale building management for buildings with an area of at least 20,000 sq.m.
• Proficient in using basic computer programs and Internet applications
• Good command of English
• Strong interpersonal, communication, and human relations skills
• Good leadership, management, and problem-solving skills
• Ability to work effectively with management, employees, clients, and other stakeholders