It Specialist - บริษัท อาร์ดับบลิวพี จำกัด (สวนน้ำรามายณะ พัทยา)
- Location
- ชลบุรี
- Salary
- 25,000 - 30,000 บาท/เดือน
- Job Type
- งานประจำ
- Work Type
- Onsite
- Education
- ปริญญาตรีหรือสูงกว่า
- Posted
- 01/08/2026
Responsibilities
About the role
As the IT Specialist at RWP CO., LTD., you will play a crucial role in maintaining and enhancing the company's IT infrastructure and providing high-quality technical support to our employees. This full-time position is based in Chonburi, offering the opportunity to contribute to the growth and success of our dynamic organization.
Key Responsibility
- Manages Incidents, Services Requests through various communication channels providing support to meet the needs of the business.
- Captures and maintains accurate case details for each process to enable greater shared knowledge and reporting.
- Develops solutions and or workarounds using problem solving techniques in order to restore service as quickly as possible.
- Identifies and promptly allocates unresolved cases as appropriate to ensure progression, advises users of actions taken.
- Deploy PC’s and Laptop’s on the Water Park Network, proactively resolves any faults that may be observed during this process.
- User management (creation, reset passwords) for all business applications following pre defined.
- Manage Software deployments.
- Become very familiar with the Ticketing and Access Control systems used in the park.
- Prepare training guides and step by step documentation on various knowledge base articles and deployment procedures.
- Delivers reports on case information to management.
- IT Store Control
- IT equipment issuance
- Provides the business out of hour’s emergency technical support
- Any other duties as may reasonably be requested by the management including
Qualifications
- Bachelor’s degree in related field / Microsoft Certification or equivalent
- Comprehensive knowledge of computer hardware / software concepts.
- At least 2 years experience working in relevant role with exposure to related businesses and technologies.
- Extensive knowledge of Microsoft Software technologies and platforms
- Microsoft Certification or equivalent
- Good written and verbal communication in English
- Ability to communicate to both technical and non technical audiences.
Benefits
- Annual Sport Day
- Birthday Celebration (Cake+Complimentary Tickets)
- Complimentary Access to On-site Gym
- Complimentary Lunch
- Kindergarten Room
- New Year Party
- Songkarn Party
- Unlimited Water Park Entry for Family
- ค่าที่พัก (ต่างจังหวัด)
- ค่าโทรศัพท์
- ค่าเบี้ยเลี้ยง
- ค่ายินดีมงคลสมรส
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- ทำงานสัปดาห์ละ 5 วัน
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
- ประกันสังคม
- มีเวลาการทำงานที่ยืดหยุ่น
About บริษัท อาร์ดับบลิวพี จำกัด (สวนน้ำรามายณะ พัทยา)
Ramayana Waterpark is the largest water park in Thailand, spanning an area exceeding 100 rai. The facility features 26 water slides and encompasses over 50 activities and attractions. Supported by a workforce of more than 100 highly trained personnel and over 40 certified lifeguards, the park is dedicated to ensuring maximum safety and an optimal visitor experience.
เลขที่ 9 หมู่ที่ 7 ตำบลนาจอมเทียน อำเภอสัตหีบ จังหวัดชลบุรี 20250
033-005-929 ต่อ 600-604
