Area Supervisor Technical Service - บริษัท เอส พี วี ไอ จำกัด (มหาชน)
บริษัท เอส พี วี ไอ จำกัด (มหาชน) · กทม. (ประเวศ)
- Location
- กทม. (ประเวศ)
- Salary
- 30,000 - 40,000 บาท/เดือน
- Job Type
- งานประจำ
- Work Type
- Onsite
- Education
- ปริญญาตรี
- Posted
- 24/07/2026
Responsibilities
Key Responsibilities
- Collaborate with iCenter management to define strategic direction and enhance technical team capabilities
- Monitor and control spare parts ordering via the GSX system across all branches to ensure compliance with established standards and procedures
- Design and deliver both theoretical and hands-on training programs to upskill Service Engineers and Technical Support teams in alignment with AppleCare standards
- Develop and continuously update training materials and curricula in line with new products, technologies, and repair processes from Apple
- Provide accurate and safe knowledge transfer on iOS and macOS device repair to technical teams
- Conduct on-site visits to branches to deliver training, provide guidance, and support technical operations
- Ensure service standards are consistently maintained across all branches while improving repair efficiency and minimizing errors
- Evaluate training effectiveness, provide technical consultation, and develop standard operating procedures (SOPs)
- Perform other duties as assigned by management
Qualifications
Qualifications
- Bachelor’s degree or higher in Information Technology, Computer Engineering, Electronics, or related fields
- Minimum 3–5 years of experience in Apple product repair or service operations (training or coaching experience is a strong advantage)
- Strong knowledge of iOS, macOS, and AppleCare service standards
- Proficiency in the GSX system and related technical tools
- Strong communication, presentation, and knowledge transfer skills
- Proven leadership ability with capability to coach and develop team members
- Strong analytical thinking, problem-solving skills, and ability to work under pressure
- Willingness to travel to different branch locations
- High level of responsibility, attention to detail, and strong customer service mindset
- Basic English communication skills, especially in technical contexts
- Own vehicle for traveling to branches
- Apple technical certifications or relevant professional certifications will be an advantag
Benefits
- กองทุนสำรองเลี้ยงชีพ
- การตรวจสุขภาพประจำปี
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทำงานล่วงเวลา
- ค่ายานพาหนะ
- เงินกู้
- เงินช่วยเหลือฌาปนกิจ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันชีวิต
- ประกันสังคม
- ประกันสุขภาพ
About บริษัท เอส พี วี ไอ จำกัด (มหาชน)
S P V I Public Company Limited' is a leading provider of enterprise and education technology solutions, serving clients across a wide range of industries. With a strong track record of innovation and customer satisfaction, we are dedicated to empowering our clients with the tools and services they need to succeed in the digital age. Join our team and be a part of our continued growth and success!
2 Premier Place, 1st Floor, Zone A, 3rd Floor, Soi Premier 2, Srinakarin Road, Nong Bon Sub-district, Prawet District, Bangkok 10250
SPVI
0-2559-2901
https://spvi.mihcm.com/CareerPortal/Careers?q=O5TMwZOXikUoftnLgFE%2Fkw%3D%3D&lang=Th
