หัวหน้าบาร์เทนเดอร์ - Stoke Restaurant Co., Ltd. (Head Office)

As Head Bartender at Stoke, you will lead the bar team in a fully operating restaurant and ensure consistent, high-quality beverage execution on a daily basis. Located in the heart of Thonglor, Stoke is a 300sqm venue centered around an open-fire kitchen delivering bold, high-quality flavors. The bar plays a key role in the overall guest experience, complementing the kitchen with drinks that are thoughtful, approachable, and well-executed.

Leadership & Team Management

• Lead the bar team during daily service, ensuring smooth and efficient operations.
• Train, mentor, and develop bartenders and baristas to improve product knowledge, service skills, and consistency.
• Set clear expectations and maintain accountability within the team.
• Assist with staff scheduling, performance reviews, and team development.
• Foster a positive, professional, and motivated team environment.

Operations & Quality Control

• Ensure all drinks are prepared consistently according to recipes and presentation standards.
• Maintain high standards of cleanliness, organization, and hygiene at all times.
• Oversee bar opening, closing, and weekly deep cleaning procedures.
• Monitor service flow and identify opportunities to improve speed and efficiency.
• Ensure full compliance with SOPs and operational guidelines.

Inventory & Cost Management

• Manage inventory, ordering, and supplier coordination.
• Control stock levels, minimize waste, and monitor product usage.
• Track beverage cost and work towards maintaining target margins.
• Conduct regular stock counts and ensure proper stock rotation (FIFO).

Creativity & Menu Development

• Maintain and update the cocktail menu in line with Stoke’s concept.
• Introduce seasonal updates and new ideas where appropriate.
• Balance creativity with operational practicality and cost efficiency.
• Lead internal tastings and ensure team understanding of all products.

Guest Experience

• Lead by example in delivering warm, engaging, and professional service.
• Build rapport with guests and encourage repeat visits.
• Handle guest feedback effectively and resolve issues when needed.
• Support upselling in a natural and guest-focused way. 

• At least 3–5 years of experience in a high-end bar or restaurant environment, with previous experience in a leadership or senior role.
• Excellent English communication skills are required for guest interaction and team coordination.
• Strong technical proficiency in cocktail creation, menu development, and beverage recipe engineering.
• Proven ability to train, mentor, and develop both bartenders and baristas.
• Experience in inventory management, supplier coordination, and beverage cost control.
• Highly organized with a deep understanding of bar SOPs, hygiene standards, and opening/closing procedures.
• Energetic, professional, and capable of leading by example to deliver exceptional hospitality.
• Ability to work effectively in a high-volume, fast-paced environment across multiple floors.
• Familiarity with POS systems and stock rotation (FIFO) practices.