PC Supervisor (Dohome) - บริษัท ไมเดีย โปรดักส์ (ไทยแลนด์) จำกัด

Lead, coach, train, and develop the Product Consultant/Promoter (PC) team within the assigned territory.

Evaluate team performance according to company standards and agreed KPIs.

Ensure PCs maintain strong product knowledge, sales capabilities, and customer-service standards.

Coordinate with relevant teams to recruit and select new PCs within the assigned area.

Prepare staff schedules and allocate manpower appropriately across stores.

Monitor attendance, discipline, and day-to-day performance to maintain consistently high standards.

Identify performance gaps and implement coaching or improvement plans where required.

Forecast and establish annual sell-out targets for the assigned stores and territory.

Drive net sell-out performance through regular store sales, in-store events, and external promotional activities.

Build and maintain strong relationships with store managers and other key stakeholders.

Inspect product displays, branding, promotional signage, and POSM to ensure compliance with company standards.

Work with the Sales team to plan and execute sell-out activities while maintaining sales value and return on investment.

Negotiate and secure suitable in-store display and event spaces to improve product visibility and sales performance.

Monitor inventory issues and collaborate with relevant teams to ensure sufficient stock and on-time delivery.

Develop store segmentation, promoter grading, store-target allocation, and ROI-optimization strategies.

Review monthly sell-out targets and actual results with the team.

Verify and prepare promoter commission reports.

Review in-store audit reports completed by promoters, including OOS, assortment, POSM, and Salesforce information.

Collect and analyse competitor information, including sell-out value, pricing, promotional campaigns, and value share within assigned stores.

Prepare performance reports and present key issues, insights, and recommended actions to management.

At least 3–5 years of experience in PC/promoter management, retail operations, field sales, or a related area.

Experience in consumer electronics or home appliances is preferred.

Strong knowledge of promoter management, retail-store operations, and sell-out execution.

Proven leadership experience in managing and developing a field-based team.

Strong numerical, analytical, reporting, and presentation skills.

Strong problem-solving ability with excellent attention to detail.

Proficiency in Microsoft Office and other relevant business systems.

Good command of English.

Willing and able to travel regularly to assigned stores and field locations.

Strong accountability and the ability to collaborate effectively with Sales and other cross-functional teams.