Quality Manager - บริษัท แอดวานซ์ อินเตอร์คอนเนคชั่น เทคโนโลยี จำกัด

Key Responsibilities

• Establish, implement, and maintain quality management systems, procedures, standards, and quality controls across PCB manufacturing processes.
• Manage incoming, in-process, final, and outgoing quality activities to ensure product conformity and effective defect prevention.
• Monitor key quality indicators including yield, defect rate, scrap, rework, customer complaints, quality escapes, and process capability.
• Lead root cause analysis, 8D, CAPA, and corrective and preventive actions for internal and customer quality issues.
• Manage customer complaints, quality investigations, customer audits, and corrective action responses.
• Ensure appropriate quality controls are maintained across key PCB processes such as drilling, plating, imaging, etching, solder mask, surface finish, routing, electrical test, and final inspection.
• Work closely with Production, Process Engineering, Equipment, and related functions to resolve quality problems and improve process capability.
• Establish and maintain inspection standards, control plans, quality plans, sampling criteria, specifications, and quality records.
• Monitor SPC performance, process capability, quality trends, and recurring defect patterns and initiate improvement actions.
• Coordinate supplier quality issues and incoming material quality with Procurement and Supplier Quality functions.
• Lead internal, customer, and certification audits and ensure timely closure of audit findings.
• Ensure compliance with applicable standards and requirements including ISO 9001, IATF 16949 where applicable, IPC standards, RoHS, REACH, and customer-specific requirements.
• Develop quality engineers, inspectors, and quality personnel through training, coaching, competency development, and performance management.
• Prepare and report quality performance, major quality issues, customer complaints, audit status, and improvement activities to management.

Qualifications

• Bachelor’s degree or higher in Engineering, Science, Quality Management, or a related field.
• Minimum 7 years of experience in quality engineering or quality management, including supervisory or management experience in PCB, PCBA, electronics, or related manufacturing.
• Strong knowledge of PCB manufacturing processes, product quality requirements, and common PCB defects.
• Strong knowledge of SPC, MSA, FMEA, Control Plan, 8D, CAPA, Root Cause Analysis, and statistical quality tools.
• Good knowledge of applicable quality systems and standards such as ISO 9001, IATF 16949 where applicable, IPC standards, RoHS, REACH, and customer-specific requirements.
• Experience in customer complaint handling, quality audits, process audits, corrective action management, and quality improvement.
• Ability to analyze quality trends, process capability, yield loss, scrap, rework, and defect data to drive improvement.
• Strong customer communication, problem-solving, analytical, leadership, and decision-making skills.
• Experience with quality systems, ERP, MES, or related manufacturing systems is preferred.
• Good command of English for customer communication, technical reporting, audits, and documentation.

 

Advanced Interconnection Technology Company Limited (AITC) is a leading manufacturer of Printed Circuit Boards (PCB) and related electronic interconnection solutions, serving customers across various industries.